Guarantee & Returns

We want you to be delighted with your order so if for any reason you are unhappy with your items, you can return them in perfect condition and in their original packaging within 14 days for a replacement or full refund.

Returns postage will only be refunded if the item is damaged, faulty or if the wrong items have been sent. We do not accept responsibility for damaged or lost parcels on return.

Please contact webcontact@harrod.uk.com if you require a full refund or a replacement.